All Your Social Channels. One Simple Dashboard.
Respond faster and manage your brand presence across Facebook, Instagram, and messaging apps from one place.
Engage Smarter. Respond Faster. Build Stronger Connections.
In today’s digital landscape, customer engagement goes beyond calls and emails — it lives on social media. With Lgorithm Solutions’ Social Media Management Suite, businesses can monitor, respond, and engage with customers across all major platforms from a single, unified interface.
Our platform helps brands streamline interactions, maintain consistent tone and response time, and turn every customer message into an opportunity for engagement and growth.
Simplify customer engagement across multiple social channels
Improve response rates and customer satisfaction
Centralized monitoring to protect brand reputation
Key Features:
Automated Response Templates
Save time and improve consistency with ready-to-use automated responses for FAQs, acknowledgments, and service updates. Empower your team to deliver quick, accurate, and on-brand replies while maintaining a personal touch.
Sentiment Tracking and Monitoring
Understand your audience better with AI-driven sentiment analysis. Monitor customer emotions and feedback in real time to identify trends, prevent escalation, and enhance brand reputation management.
Real-Time Alerts and Reporting
Unified Inbox for Facebook, Instagram, and Messaging Apps
Manage all your social conversations from one central inbox. View, respond, and track messages, comments, and mentions across platforms like Facebook, Instagram, and WhatsApp, ensuring no customer interaction is ever missed.
Integration with CRM and Ticketing Systems
Connect your social conversations with your CRM and helpdesk systems to create tickets, log interactions, and track issue resolutions seamlessly. Ensure every social message contributes to customer insights and support efficiency.