Smarter Collections. Stronger Results.
Automate outreach, improve collections, and increase recovery with our AI-driven CALL"ACT" solution.
Automate Collections. Improve Recovery. Enhance Customer Experience.
CALL’ACT by Lgorithm Solutions is an intelligent, end-to-end Lending & Collection Automation Platform designed to simplify credit lifecycle management — from onboarding and repayment reminders to recovery and follow-ups.
Built with AI-powered voice automation, omnichannel communication, and real-time analytics, CALL’ACT enables financial institutions and lending companies to achieve higher collection efficiency, better compliance, and improved customer retention.
Whether you manage microloans or enterprise lending portfolios, CALL’ACT helps you automate communication, personalize engagement, and optimize recovery rates — at scale.
Boost recovery rates with proactive, automated outreach
Reduce manual calling efforts with AI-driven dialers
Track performance and compliance in real-time
Key Features:
Automated Payment Reminders & Notifications
CALL’ACT automates the entire reminder process with AI voice calls, SMS, WhatsApp, and email alerts — ensuring customers are informed about due dates, pending payments, or missed installments.
Smart Segmentation & Workflow Automation
Leverage intelligent segmentation to classify borrowers based on risk level, payment behavior, or loan type. Automated workflows manage follow-ups, escalations, and recovery actions, ensuring every case is handled strategically and efficiently.
Integrated Telephony & Conversational AI
Combine voice automation with human agent assist for a seamless collection experience. AI voice bots handle bulk reminders, while agents focus on high-value or complex cases — all within one integrated telephony and CRM dashboard.
CRM, ERP & Payment Gateway Integration
CALL’ACT connects effortlessly with your existing systems — including CRMs, ERPs, and payment gateways — to synchronize borrower data, payment history, and collection status in real time. This ensures accurate insights and unified visibility across all touchpoints.
Real-Time Reporting & Performance Analytics
Access detailed reports on collection performance, recovery rates, agent productivity, and communication success. Data-driven insights help financial institutions refine strategies and maximize recovery efficiency while maintaining compliance.