Privacy Policy

Lgosoft Corporation. (“Lgosoft Corporation,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, use our mobile applications, or use other services provided by Lgosoft Corporation (collectively, the “Services”).

By accessing or using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website and Services, we may collect the following categories of information.

1.1 Information You Provide

You may voluntarily provide information to us when you:

• Create or use an account
• Complete forms
• Use our mobile application
• Contact us or request support
• Submit information through our Services
• Communicate with us

This information may include:

• Full name
• Username or user ID
• Email address
• Mobile phone number
• Account information
• Profile information
• Information submitted through forms
• Information provided to customer support
• Other information necessary to provide our Services

We collect information that is reasonably necessary to provide and operate the Services.

2. Information Collected Through Our Mobile Application

Our mobile application may request access to certain device features and information depending on the functionality you use.

2.1 Camera

The Application may request permission to access your device camera when a feature requires you to capture a photograph, video, document, or other image.

Camera access is used only for Application functionality that requires it.

We do not access the camera when the relevant functionality is not being used, except where otherwise specifically disclosed and permitted by applicable law.

2.2 Photos and Videos

The Application may request permission to access photographs or videos stored on your device.

Photos or videos may be used for purposes such as:

• Uploading a profile image
• Uploading supporting documents
• Submitting information through the Application
• Capturing or uploading images or videos required for a Service
• Other functionality specifically provided within the Application

We access only the media necessary for the functionality you choose to use, subject to the permissions provided through your device.

2.3 Location Information

The Application may request access to your device location, including approximate or precise location, depending on the features you use.

Location information may be used to:

• Provide location-based functionality
• Support services requested by you
• Determine your location where required for a particular feature
• Improve Application security and functionality
• Provide relevant location-based services

We will request permission where required by your device operating system.

You may disable location access through your device settings. Some features may not function correctly if location access is disabled.

We do not sell your precise location information.

2.4 Microphone

Where the Application provides voice, calling, recording, communication, or other audio-related functionality, it may request access to your device microphone.

Microphone access is used only for the functionality for which the permission has been granted.

2.5 Device and Technical Information

When you access our Website or use our Application, certain technical information may be collected automatically, including where applicable:

• IP address
• Device type and model
• Operating system and version
• Application version
• Browser type and version
• Device or application identifiers
• Network information
• Language and regional settings
• Crash and diagnostic information
• Application performance information
• Security and fraud-prevention information

This information may be used to maintain, secure, troubleshoot, and improve our Services.

3. How We Use Information

We may use collected information to:

• Provide and operate our Website and Services
• Create and manage user accounts
• Authenticate users
• Provide requested functionality
• Process information submitted through our Services
• Provide customer and technical support
• Communicate with users
• Provide camera, photo, video, microphone, and location-based functionality
• Maintain the security of our Services
• Detect and prevent fraud, abuse, and unauthorized activity
• Diagnose technical problems
• Monitor and improve Application performance
• Analyze, develop, and improve our products and services
• Comply with applicable laws and regulations
• Enforce our Terms of Use and other agreements
• Protect the rights, property, and safety of Lgosoft Corporation, our employees, users, and others

We will not use personal information for purposes materially inconsistent with this Privacy Policy without providing appropriate notice where required by applicable law.

4. User Data and User Content

Information, photographs, videos, documents, messages, forms, or other content submitted by you through our Services may be considered “User Data” or “User Content.”

You retain your rights in your User Content, subject to the rights necessary for us to provide the Services.

We may process User Data as reasonably necessary to:

• Provide the Services requested by you
• Process information submitted through the Application
• Provide customer support
• Maintain and secure our Services
• Prevent fraud and unauthorized activity
• Comply with applicable legal requirements

We do not sell User Data for monetary consideration.

5. Sharing of Information

We may share information only as reasonably necessary for the purposes described in this Privacy Policy.

Service Providers

We may use trusted third-party service providers for services such as:

• Cloud hosting
• Data storage
• Infrastructure management
• Security
• Analytics
• Communication
• Technical support
• Application maintenance

These service providers may process information on our behalf and are expected to maintain appropriate security and confidentiality measures.

Legal Requirements

We may disclose information when we believe in good faith that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our agreements and terms
• Protect the rights, property, or safety of Lgosoft Corporation
• Protect our employees, users, or other individuals
• Detect, prevent, or investigate fraud, security incidents, or unlawful activity

Business Transactions

If Lgosoft Corporation is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Applications and Websites

Our Website or Services may contain links to third-party websites, applications, platforms, or services.

Third-party websites and services are not controlled by Lgosoft Corporation unless expressly stated otherwise.

Their privacy practices are governed by their respective privacy policies, and we are not responsible for the privacy or security practices of third-party services that we do not control.

Where third-party service providers process personal information on our behalf, we will take reasonable steps to require appropriate safeguards.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information and User Data from unauthorized access, disclosure, alteration, loss, or misuse.

Depending on the nature of the information and Services, security measures may include:

• Encryption during transmission
• Access controls
• Authentication and authorization mechanisms
• Secure infrastructure
• Security monitoring and logging
• Vulnerability management
• Backup and recovery procedures

However, no electronic storage or transmission system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.

8. Data Retention

We retain personal information and User Data only for as long as reasonably necessary to:

• Provide our Services
• Fulfill the purposes described in this Privacy Policy
• Maintain required business records
• Resolve disputes
• Enforce agreements
• Comply with legal or regulatory obligations
• Maintain security and prevent fraud

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable retention practices.

Certain information may be retained for longer periods where required or permitted by law.

9. Account and Data Deletion

Subject to applicable legal and contractual requirements, you may request deletion of your account or personal information by contacting us.

Upon receiving a valid request, we will take reasonable steps to delete or anonymize applicable personal information, subject to information that we are legally required or permitted to retain.

Information stored in backups may remain for a limited period before being securely overwritten or deleted.

10. Your Privacy Choices

Depending on your device, browser, and applicable law, you may have control over certain information and permissions.

For our mobile Application, you may manage permissions through your device settings, including permissions for:

• Camera
• Photos and media
• Video
• Location
• Microphone
• Notifications
• Other device capabilities required by Application features

You may withdraw permissions at any time through your device settings. However, disabling a required permission may cause certain features to become unavailable.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where applicable
• Request a copy of certain information in a portable format
• Lodge a complaint with an applicable data protection authority

Requests may be submitted using the contact information provided below.

We may need to verify your identity or request before processing certain requests, as permitted or required by applicable law.

12. International Data Transfers

Depending on our infrastructure, service providers, and business operations, information may be processed or stored in countries other than the country in which you reside.

Where applicable, we will take reasonable measures to ensure that international transfers of personal information are conducted in accordance with applicable privacy and data protection requirements.

13. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support Website functionality, security, analytics, performance, and user experience.

These technologies may collect information such as browser information, IP address, device information, usage information, and preferences.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect certain Website functionality.

14. Children's Privacy

Our Website and Services are not intended for children under the age of 13 unless expressly stated otherwise.

We do not knowingly collect personal information from children under 13 without appropriate parental consent where required by law.

If we become aware that personal information from a child under the applicable minimum age has been collected without appropriate authorization, we will take reasonable steps to delete such information.

Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information below.

15. Changes to This Privacy Policy

Lgosoft Corporation may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or applicable legal requirements.

When material changes are made, we may provide notice through our Website, Application, email, or another appropriate method.

The “Last Updated” date at the beginning of this Privacy Policy will indicate when the policy was most recently revised.

Your continued use of our Website or Services after an updated Privacy Policy becomes effective constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.

16. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Lgosoft Corporation.
Email: dpo@lgorithmsolutions.com

We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.

Last Updated: 11 Sep 2026