Drive Sales. Delight Customers.
Automate engagement and connect with buyers across chat, social, and voice for seamless experiences.
Omnichannel Engagement for the Digital Retail Era
Retail and e-commerce businesses thrive on speed, personalization, and consistency. Lgorithm Solutions provides an integrated communication platform that enhances order updates, customer service, and marketing automation — all from one dashboard.
Improve customer satisfaction with instant support
Increase conversions by automating buyer engagement
Centralize all communications for efficiency
Key Features:
Unified Customer Support
Centralize all customer interactions across chat, voice, email, and social media in a single platform. This unified approach ensures faster resolutions, consistent messaging, and an improved customer experience.
Automated Updates
Keep customers informed at every stage of their journey with real-time alerts for order confirmation, shipping, and delivery. Automated notifications reduce customer inquiries and enhance post-purchase satisfaction.
AI-Driven Bots
Deploy AI-powered chat and voice bots to instantly handle FAQs, product queries, and order-related concerns. This enables 24/7 engagement, reduces support workload, and improves response speed.
CRM Connectivity
Integrate seamlessly with your CRM to capture every customer interaction and purchase history. This helps personalize promotions, improve loyalty campaigns, and build stronger customer relationships.
Analytics & Insights
Access comprehensive analytics to track engagement, conversion, and repeat purchase behavior. Use data-driven insights to refine marketing strategies, boost retention, and maximize ROI.