Future-Ready Banking. Seamless Customer Journeys.
Streamline onboarding, collections, and engagement with AI-powered and compliance-ready solutions.
Secure, Compliant & Automated Customer Engagement
Financial services demand trust, accuracy, and regulatory compliance. Lgorithm Solutions offers secure, AI-enabled communication tools that streamline customer onboarding, eKYC, collections, and post-loan engagement — all under one intelligent platform.
Key Features:
Automated Payment Reminders
Automate loan and EMI reminders through voice, SMS, email, or WhatsApp to ensure customers stay informed about upcoming or overdue payments.
eKYC & Verification
Simplify and accelerate customer onboarding with AI-driven eKYC and digital verification tools. Automated document validation and biometric checks ensure compliance while reducing manual errors and onboarding time.
Voice & Chat Bots
Leverage AI-powered bots to handle routine banking queries, balance requests, and payment follow-ups 24/7. This enhances customer experience while freeing human agents to focus on complex interactions.
SLA Monitoring
Track service-level agreements across all communication channels with real-time alerts and dashboards. Ensure compliance with industry standards and maintain consistent response quality across teams and branches.
CRM Integration
Seamlessly connect with your CRM or core banking systems for a unified customer profile. Gain a complete 360° view of customer interactions, improving personalization, cross-sell opportunities, and operational efficiency.