Capture Every Detail. Improve Every Interaction.
Record and review calls and screen sessions to enhance training, compliance, and service quality.
Record. Review. Refine. Total Visibility for Quality Assurance.
Lgorithm’s Voice & Screen Logger provides complete visibility into customer interactions. It helps organizations record, store, and analyze calls and screen activity for quality, training, and compliance purposes.
Ensure compliance with industry regulations
Enhance training with real-life examples
Identify areas to improve customer experiences
Highlighted Features & Benefits
Crystal-Clear Voice & Screen Recording – Capture Every Interaction Accurately
Record both voice and screen activity in high quality to ensure complete interaction visibility.
Encrypted Storage – Keep Recordings Protected with Enterprise-Grade Security
All files are stored securely using encryption and compliance-ready retention protocols.
Instant Playback & Retrieval – Review Calls and Screens in Seconds
Search, retrieve, and replay recordings instantly for performance reviews or investigations.
QA & CRM Integration – Connect Recordings to Performance and Case Data
Link recordings directly with CRM and QA tools for contextual evaluation and improvement.
Exportable Archives – Simplify Audits and Enhance Employee Training
Export recordings in multiple formats for compliance audits or team training sessions.